Community Manager

Surrey, Canada



About The Role

Safe Software is looking for an experienced Community Manager who is interested in becoming part of one of the fastest growing data integration companies in the world. The Community Manager is responsible for the health and well being of the Safe Software online Community and the successful engagement of its members. Along with ensuring community users have a rewarding experience, you’ll support the internal stakeholders in their efforts to provide and maintain the best content in their respective areas of: supporting the Questions & Answers forum; providing relevant Knowledge Base articles for the encouragement and understanding of the FME product and; and monitor and encourage community interaction through the Ideas Exchange.

In addition to championing the value and increased usage of the community, you will also work closely with the Marketing team to ensure that the community is representative of the Safe Software brand and code of ethics.

You’ll be the primary facilitator of the online self-serve community business process in co-operation with the other key stakeholders from various teams at Safe. You’ll also collaborate with other departments tasked with the evolution and continuous improvement of our product and supporting staff.

What You'll Be Doing

As a Community Manager in Operations, you’ll get to:

Qualifications, Skills, and Competencies

Bonus Points

About Safe Software

Safe Software was founded in Vancouver, BC in 1993 by two people and a dream to unleash the power of data. From this vision, FME (Feature Manipulation Engine) was born. FME is the integration platform with the best support for spatial data and the tool that organizations can employ to transform their data in limitless ways. Our software allows anyone to move and share their data to create useful workflows in a simple drag-and-drop format. Whatever the type of data - be it sensors, maps, building models, imagery, databases, social media, web services, and more - FME is up for the task.

Now, with over 150 staff and a new, modern office facility, Safe Software is looking for talented people to join our growing team! Are you up for the challenge?

Life At Safe

Safe Software is full of passionate and innovative people who thrive on working together as a team to deliver state-of-the-art technology to our customers. We take our work seriously, but have fun doing it.

On your first day at Safe, you'll receive a new hire orientation with our Human Resources team, tour our facilities and visit our lounge, games room, fitness centre, bike room, and kitchen (with free beverages) - before ending at your own private office. You'll then get your choice between PC or Mac, meet your team, and help take Safe to new heights!

Join us as we build the data integration technology that tens of thousands of customers depend on.

Apply Now

Apply to Join the Safe Software Team

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