Safe Software has been named a Customers’ Choice for the 2025 Gartner Peer Insights ‘Voice of the Customer’ for Data Integration Tools, marking the third consecutive year the company has received this distinction. As of March 2025, customers rated Safe Software 4.8 out of 5 for product capabilities (based on 108 reviews) and 4.7 out of 5 for support experience (based on 104 reviews), with 96% of customers willing to recommend the company.
This recognition is based on feedback from end-users who have experience with the implementation and use of FME, Safe Software’s data integration platform. The Customers’ Choice distinction highlights vendors who are highly rated by their customers for both overall experience and willingness to recommend.
The “Voice of the Customer” is a document that synthesizes Gartner Peer Insights’ reviews into insights for IT decision makers. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process, as it focuses on direct peer experiences of implementing and operating a solution.
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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
Gartner, Voice of the Customer for Data Integration Tools, By Peer Contributors, 25 June 2025.