MSP Program Overview

Manage and build closer relationships with your FME Cloud customers with the click of a mouse. As an MSP Partner, you can support, monitor, and manage customers’ FME Server instances throughout their FME Cloud deployment lifecycle via one centralized dashboard. Building deep and ongoing relationships with customers at scale has never been easier.

Benefits

Elligible MSP Partners receive these benefits.

Registered Partner

Premier Partner
FME Cloud Partner Dashboard Access
Yes
Yes
Commission
No
10% of revenue
Website presence
Listing on Partner Locator as an FME Cloud MSP Partner.
Priority listing on Partner Locator as an FME Cloud MSP Partner.
FME Cloud Credits
$250 (every quarter)
$750 (every quarter)
Free knowledge transfer from Safe Software senior staff
Yes
Yes
Dedicated Partner cloud resources on Partner Central
Yes
Yes

What Partners Provide

All MSP partners, regardless of their tier and at a minimum, support the following:

Instance Manage

Day-to-day management of the customer’s FME Server instances via the dashboards.

Security Patching

Ensure security patches are applied and the ports are secured for the customer’s instances.

Uptime Management

Ensure the correct instance notifications are configured and notifying the customer if the instance degrades or fails.

FME Server Upgrades

Provide customers with major FME Server version upgrades.

Disaster Recovery

Implement disaster recovery plans by leveraging the FME Cloud snapshot and backup functionality to minimize the customer’s downtime and data loss.

First Line Support

Deliver personalized hours of advanced customer support and enhancement requests.

Get the Full MSP Partner Program Guide

Eligibility & Tiers

Any tier of Partner may apply for the MSP Program - from Service Partners to Platinum Partners. All of our MSP Partners must obtain minimum certifications requirements, both from Safe Software on proficiency with FME Server and from a cloud service provider such as Amazon Web Services or Microsoft Azure. By demonstrating a proven track record of success and the ability to meet revenue thresholds, MSP Partners can unlock additional benefits, including a commission.

Registered Partner

MSP partners who achieve the following requirements:

  • 1 FME Server Certified Professional
  • 1 Introductory Cloud Certification

Premier Partner

MSP partners who achieve the following requirements:

  • 1 FME Server Certified Professional
  • 1 Introductory Cloud Certification
  • Annual Revenue Target of $20,000 USD

Get Started Today.

The cloud has never been easier to deploy with one centralized dashboard. Reach out to your Channel Account Manager to get started.

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