Starter
$0.90 /hr
2 cores
Unlimited Engines*
4.0GB RAM
An FME Cloud instance is a server running in Amazon Web Services with FME Server running on it.
INSTANCE
Starter
AMOUNT
$0.90
TIME
TOTAL
The more powerful an instance, the faster it will complete a task. While a larger instance may have a higher rate, it can also save you money depending on the nature of your tasks.
For example, if it takes approximately 4 hours for a Starter instance to complete a job, then it might be cheaper to select a Professional instance and complete the job in around 1 hour. With “Hourly Rate”, this example works out to a savings of over 20% (4 hours @ $0.90/hr = $3.60 versus 1 hour @ $2.80/hr = $2.80). Regardless of which instance size you select the usage costs will be the same.
However, if you have jobs on an intermittent basis, anticipate idle time, and are okay with waiting longer for jobs to complete, then it may be prudent to select a Starter instance.
For more technical information on instance types, click here.
Tip: Most users begin with a Starter instance, and scale up if they need a faster turnaround time, or if they have large jobs being run on an ongoing basis and want to save money.
$0.90 /hr
2 cores
Unlimited Engines*
4.0GB RAM
$1.50 /hr
2 cores
Unlimited Engines*
8.0GB RAM
$2.80 /hr
4 cores
Unlimited Engines*
16.0GB RAM
$6.00 /hr
16 cores
Unlimited Engines*
64.0GB RAM
$10.00 /hr
48 cores
Unlimited Engines*
192.0GB RAM
* Additional engines allows you to process jobs in parallel. You can add as many engines as you want, but keep in mind that performance for larger jobs may be constrained by hardware, we therefore recommend starting with one engine per core.
Data transfer and storage costs are only high when processing and storing large volumes of data. The defaults below are suitable in most cases.
AMOUNT
$13.00 Default estimate
based on historical data
TIME
1 Month
TOTAL
$1.3 /month
$0.13 per GB
$3 /month
$0.12 per GB
$0.3 /month
(# of Backups) x (50% of Primary Storage) x ($0.06 per GB)
$1.2 /month
$0.12 per GB
All FME Cloud customers are on our included support plan. Managed plans from our MSP Partners offer more customizable support.
TYPE
TOTAL
By default, all customers are on the Included Support Plan. Managed plans are customizable and can provide options such as expanded hours of coverage, advanced support, and more. Managed plans are available from Safe Software and from our FME Cloud Managed Service Providers (MSP), with pricing based on your unique requirements.
| Included | Managed | |
|---|---|---|
| Hours of Coverage | M-F, 8am-5pm PST* | Personalized |
Support |
||
| Helpdesk Support | Yes | Yes |
| Advanced Support | No | Yes |
| Knowledge Center (doc and forums) access | Yes | Yes |
Proactive Management & Monitoring |
||
| Proactive monitoring of the FME Cloud dashboard and API | Yes | Yes |
| Proactive monitoring of your FME Cloud Instances | **Self-Service | Yes |
| Major FME Server version upgrades | **Self-Service | Yes |
| Security Patching | **Self-Service | Yes |
| Implementing a disaster recovery plan | **Self-Service | Yes |
Pricing |
Free |
Custom |
* Excluding statutory holidays in BC, Canada.
** "Self-Service" means that the FME Cloud customer is responsible for managing these tasks.
For more information on the FME Cloud support options, including the scope of the support and the shared responsibility model, see our FME Cloud Support Policy.
Yes, FME Desktop offers a simple graphical user interface to author workflows for FME Cloud. FME Desktop pricing is not included and can be found here.
If you are paying hourly for the instance, then you will be billed monthly for the instance and your data transfer, storage, and backup costs. If you purchased an annual subscription for the instance, then you will pay the up-front one time payment for that instance plus you will be billed monthly for your data transfer, storage, and backup costs. All invoices are charged in USD.
We accept all major credit cards. Bulk credits can also be pre-purchased via other payment methods.
You are not charged the FME Cloud hourly instance costs. The only costs are the data storage costs as your data still persists on the disk.
All instances are charged a minimum of 1 hour for up-time each time they are launched. For example, if you run your instance for 40 minutes, you’ll be billed for 1 hour of usage and if you launch an instance twice within an hour you'll be charged for two hours.
Sales taxes are only charged to customers who reside in Canada. All prices on this page are in US Dollars.
You can launch an FME Cloud instance in one of six AWS regions around the world: US East (Northern Virginia), US West (Oregon), Sydney, EU Frankfurt, EU Ireland, and Canada (Montreal).
A detailed comparison is available here. (Note: in addition to on-premises deployment, you can also deploy FME Server in your own private cloud.)