General Conference Info

• What does my conference pass include?

  All conference passes include full days of sessions in addition to breakfast, a hot lunch, and snacks. Full conference passes also include access to the evening social which includes dinner.

• Are there hotel rooms available for attendees?

  Hotel blocks have been reserved for a special conference price at the Coast Hotel Coal Harbour, the official host hotel of the FME International User Conference. Additional hotel blocks and special rates are also available at the Fairmont Waterfront Hotel, and the Sheraton Wall Centre Hotel.

  Learn more about how to reserve a room at one of these hotels here.

• What is the pre-conference training?

  The pre-conference training is a full day of hands-on training hosted by Safe Software’s FME experts. It is the perfect opportunity to dive into connecting, transforming, and automating your data workflows. Courses will be held on Tuesday, June 16. More details on training topics are coming soon.

  Pre-conference training must be purchased in conjunction with a conference pass. It can be added at the time of registration, or at a later date. Get your passes here.

Registration and Payment

• Is there a group discount?

  Yes! Discounts are available for groups of 3 or more. Please note that all tickets must be purchased in one transaction to be eligible for this discount. Get your passes here.

• What are the payment options?

  Credit cards (MasterCard, VISA and American Express) are accepted securely through the Eventbrite service.

  Offline payment methods are also accepted until June 1, 2020. You can select one of these options by choosing ‘Pay by Cheque’ during registration.

  Please include the order confirmation number and make cheque payable to:

  Safe Software Inc.
  Suite 1200,
  9639 137A St. Surrey, BC
  Canada V3T 0M1

  To pay by electronic funds transfer (ACH), bank wire, or PO, please reference the order confirmation number and send an email to ar@safe.com for details.

• Do you provide visa letters for travelling purposes?

  Yes we do! Please contact us at events@safe.com if you require a visa letter.

• How can I justify attending to my manager?

  The FME UC is an investment in your knowledge and skills. It’s a chance for you to network and make connections with hundreds of data professionals from around the world. It’s also a great opportunity to gain fresh inspiration so your organization can stay at the leading edge of data technology.

  To download an example justification letter, click here.

• When does registration close?

  Registration cut-off is dependent on the payment method:

  Registration will remain open for credit card orders and will be available onsite at the conference. Credit cards (MasterCard, VISA and American Express) are accepted securely through the Eventbrite service.

  Registrations close for offline payment methods. Purchase orders, cheques and wire transfers: payment must be made within 30 days of order date or by June 1, 2020, whichever is sooner to avoid cancellation.

• What is the cancellation policy?

  You may transfer your conference pass to someone else for free up to and including June 15th, 2020. Name badges are required for entry to the conference, so please ensure each ticket is associated with the name of the correct conference attendee.

  If you’re unable to attend and can’t find a replacement, you may cancel your registration for a full refund by April 30, 2020. Between May 1 - 31, 2020 you may cancel your registration for a 50% refund. No refunds will be given on or after June 1, 2020.

  Please contact events@safe.com for any transfers or if you have any other questions.