Behind FME® are passionate, fun, and knowledgeable experts, ready to help you succeed. With FME Technical Support, you get expert advice and personalized assistance to help you quickly resolve your most pressing data interoperability headaches.
Two options are available, depending on your needs:
Need help with the basics? With FME Standard Support, you’ll get the expert assistance you need to install and use the core functionality and components in FME. It includes support for installation, licensing, bug investigation, enhancement requests, and basic “how to” questions. FME Standard Support is included with Annual Maintenance.
Don’t have the time or budget to train all users to the same level of FME expertise? With FME Gold Support, you can eliminate time spent on finding answers to complex issues using trial and error. Our FME Certified Professionals are available to offer detailed FME application assistance so you can quickly overcome tough roadblocks.
Our FME Certified Professionals are available to provide fast answers and expert advice.
